Privacy Policy

Information We Collect

We collect information to provide better services to our customers and improve our laser welding solutions.

Personal Information

Name and contact details
Company information
Email address and phone number
Billing and shipping addresses

Technical Information

Device and browser information
IP address and location data
Website usage patterns
Cookies and tracking data

How We Use Your Data

We use collected information to enhance your experience with our laser welding equipment and services.

Service Delivery

Process orders, deliver products, provide technical support, and maintain customer relationships.

Communication

Send product updates, technical documentation, marketing materials, and respond to inquiries.

Improvement

Analyze usage patterns, improve our products, develop new features, and enhance user experience.

Data Sharing and Disclosure

We limit data sharing to essential business operations and legal requirements.

We Share Data With:

Authorized Partners

Distributors and service providers who help deliver our laser welding solutions

Service Providers

Third-party companies that support our operations (shipping, payment processing)

Legal Requirements

When required by law, court order, or government regulations

Business Transfers

In case of merger, acquisition, or sale of business assets

We Never Sell Your Data

Fixonlaser does not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security Measures

We implement comprehensive security measures to protect your information.

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure database storage with encryption
• Regular security audits and updates
• Firewall protection and intrusion detection

Access Controls

• Role-based access permissions
• Multi-factor authentication
• Regular access reviews and updates
• Employee security training programs

Security Certifications

CE

CE Compliance

ISO

ISO Quality Standards

FCC

FCC Certified

Data Retention

We retain your data only as long as necessary for business purposes or as required by law, typically 3-7 years for business records.

Your Privacy Rights

You have control over your personal information and how we use it.

Access

Request copies of your personal data we hold

Correction

Update or correct inaccurate information

Deletion

Request removal of your personal data

Opt-out

Unsubscribe from marketing communications

How to Exercise Your Rights

Contact Methods:

Email: privacy@fixonlaser.com
Phone: +86-xxx-xxxx-xxxx
Written request to our office

Response Timeline:

We will respond to your request within 30 days. Complex requests may require additional time, and we will notify you of any delays.

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