Effective Date: January 1, 2024
Last Updated: January 1, 2024
These Terms of Service ("Terms") govern your use of Fixonlaser's website, products, and services. By accessing our website or purchasing our laser welding equipment, you agree to be bound by these Terms. Please read them carefully.
By accessing and using Fixonlaser's website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you do not agree with any part of these terms, you must not use our services or purchase our products.
These terms apply to all visitors, users, and customers of Fixonlaser products and services.
Fixonlaser manufactures and sells high-precision laser welding equipment including:
All product specifications, features, and capabilities are subject to technical limitations and may vary based on configuration and application requirements.
We reserve the right to modify product specifications, discontinue products, or update service offerings at any time without prior notice.
Order Acceptance: All orders are subject to acceptance by Fixonlaser. We reserve the right to refuse or cancel orders at our discretion.
Pricing: Prices are quoted in USD and are subject to change without notice. Final pricing will be confirmed in your order confirmation.
Payment Terms:
Order Cancellation: Orders may be cancelled within 24 hours of placement. Cancellations after production has begun may incur charges.
Delivery Terms: Standard delivery timeframe is 15-30 business days from order confirmation, depending on product configuration.
Shipping Methods: We use professional freight forwarders and provide comprehensive packaging to ensure safe delivery worldwide.
Risk of Loss: Risk of loss and title pass to the buyer upon delivery to the carrier at our facility.
Customs and Duties: International customers are responsible for all customs duties, taxes, and import fees in their respective countries.
Delivery Delays: While we strive to meet delivery schedules, we are not liable for delays caused by circumstances beyond our control.
Product Warranty: Fixonlaser provides a 12-month warranty on laser welding equipment from the date of delivery, covering manufacturing defects and component failures under normal use.
Warranty Coverage:
Warranty Exclusions: Damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear is not covered.
Technical Support: We provide ongoing technical support via email, phone, and remote assistance for the lifetime of the product.
Disclaimer: Fixonlaser products are provided "as is" without warranties beyond those explicitly stated in our warranty policy.
Limitation: Our total liability for any claim shall not exceed the purchase price of the specific product giving rise to the claim.
Exclusion: We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Safety: Users are responsible for proper training, safety procedures, and compliance with local regulations when operating laser equipment.
Ownership: All intellectual property rights in Fixonlaser products, software, documentation, and materials remain the exclusive property of Fixonlaser.
License: Purchase of equipment grants you a non-exclusive, non-transferable license to use the included software for the operation of your equipment.
Restrictions: You may not:
Trademarks: "Fixonlaser" and related marks are trademarks of our company and may not be used without written permission.
Data Collection: We collect and process personal information necessary for order processing, customer support, and service delivery.
Data Use: Your information may be used for:
Data Protection: We implement appropriate security measures to protect your personal information and comply with applicable data protection regulations.
Third Parties: We do not sell or share your personal information with third parties except as necessary for service delivery or as required by law.
Termination Rights: Either party may terminate the business relationship at any time with written notice.
Effect of Termination: Upon termination:
Survival: Sections relating to intellectual property, limitation of liability, and governing law shall survive termination.
Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.
Dispute Resolution: Any disputes arising from these Terms or our business relationship shall be resolved through:
Language: These Terms are originally drafted in English. In case of conflicts with translations, the English version shall prevail.
Modification Rights: Fixonlaser reserves the right to modify these Terms at any time to reflect changes in our business practices, legal requirements, or industry standards.
Notification: Material changes to these Terms will be communicated through:
Acceptance: Continued use of our services after changes take effect constitutes acceptance of the modified Terms.
For questions about these Terms of Service or our products and services, please contact us:
Company Information
Company: Fixonlaser Technology Co., Ltd.
Location: China
Contact Methods
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
Response Time: Within 24 hours
Important: For warranty claims or technical support, please reference your order number and product model when contacting us. This will help us provide faster and more accurate assistance.
Thank you for choosing Fixonlaser for your precision laser welding needs.
These Terms of Service are effective as of January 1, 2024, and will remain in effect until updated.